Desktop Engineer II
Position :
Desktop Engineer II Location :
Kansas City, Kansas Requisition ID:
:
21572 Responsible for application packagingdeployment, security patching, and overall management of Windows & MacOS workstations.
Work with the Desktop Architect to manage the endpoint profile the enterprise from design to deployment.
Serve as a resource for software deployments and patch maintenance.
Job Duties and
Responsibilities:
IntuneSCCM
Maintain Base image for workstations using OSD & Autopilot
Test and deploy secure base images for enterprise use
Ensure workstation compliance is satisfactory to business standard
Experience with monthly security patching using SCCM or Windows Update for Business
Experience with Conditional Access for Windows 10 workstations
Experience with Windows Hello for business implementations and support
MacOS Management
Experience managing MacOS workstations in an enterprise environment
Experience using Apple Business ManagerDEP for Zero touch provisioning
Experience with Kinobi or packaging of 3 rd party applications
Experience troubleshooting MacOS workstations
Administration
Manage ticket load for Deployment Architecture team
Serve as escalation point for break-fix deskside incidents
Create technical documents for implementations and break-fix solutions
Create reports as requested using PowerShell or Power BI
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.
Other duties may be assigned as required Minimum Requirements:
_Education and Experience_
Minimum of 2 years of experience in an enterprise environment
Experience packaging/deploying applications and updates
Experience creating in PowerShell, Python or similar language
Certification and/or License
May be required to obtain and maintain other certifications and/or licenses in the future
Current industry certifications preferred
Microsoft 365 Certified:
Modern Desktop Administrator Associate
JAMF Certification:
200-400 _Knowledge, Skills and Abilities_
Strong scripting abilities in PowerShell, Python or similar language
MST/Transforms file creation
Experience with Adobe, Oracle, Microsoft, VPN, SAP and other client applications
Knowledge of software update/upgrade package development
Strong skill in desktop troubleshooting and repair
Azure & Intune Experience
Office 365 Click-to-Run ODT/implementation
Apple troubleshooting, networking, configuration, integration with ABM/DEP
Skilled in critical thinking, analysis, mathematical calculations, and technical evaluations
Able to communicate clearly and effectively, both verbally and in writing
Able to apply technology solutions to business problems
Able to work with accuracy and attention to detail
Able to work in collaboration effectively and foster good teamwork
Able to present ideas using language that is relatable to business and end-users
Able to consider impact of actions and decisions on employees, coworkers, and customers
Able to think strategically and creatively
Able to multi-task and problem solve
Able to work independently and as part of a team
Able to prioritize and meet deadlines
Able to promote a team environment
Able to handle challenging or conflict situations with tact and professionalism
Able to present to diverse audiences from front line team members to senior management
Able to perform task and duties without constant supervision
Able to read, write, and speak English An Equal Opportunity Employer Recommended Skills Administration Adobe Architecture Attention To Detail Calculations Critical Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
Desktop Engineer II Location :
Kansas City, Kansas Requisition ID:
:
21572 Responsible for application packagingdeployment, security patching, and overall management of Windows & MacOS workstations.
Work with the Desktop Architect to manage the endpoint profile the enterprise from design to deployment.
Serve as a resource for software deployments and patch maintenance.
Job Duties and
Responsibilities:
IntuneSCCM
Maintain Base image for workstations using OSD & Autopilot
Test and deploy secure base images for enterprise use
Ensure workstation compliance is satisfactory to business standard
Experience with monthly security patching using SCCM or Windows Update for Business
Experience with Conditional Access for Windows 10 workstations
Experience with Windows Hello for business implementations and support
MacOS Management
Experience managing MacOS workstations in an enterprise environment
Experience using Apple Business ManagerDEP for Zero touch provisioning
Experience with Kinobi or packaging of 3 rd party applications
Experience troubleshooting MacOS workstations
Administration
Manage ticket load for Deployment Architecture team
Serve as escalation point for break-fix deskside incidents
Create technical documents for implementations and break-fix solutions
Create reports as requested using PowerShell or Power BI
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.
Other duties may be assigned as required Minimum Requirements:
_Education and Experience_
Minimum of 2 years of experience in an enterprise environment
Experience packaging/deploying applications and updates
Experience creating in PowerShell, Python or similar language
Certification and/or License
May be required to obtain and maintain other certifications and/or licenses in the future
Current industry certifications preferred
Microsoft 365 Certified:
Modern Desktop Administrator Associate
JAMF Certification:
200-400 _Knowledge, Skills and Abilities_
Strong scripting abilities in PowerShell, Python or similar language
MST/Transforms file creation
Experience with Adobe, Oracle, Microsoft, VPN, SAP and other client applications
Knowledge of software update/upgrade package development
Strong skill in desktop troubleshooting and repair
Azure & Intune Experience
Office 365 Click-to-Run ODT/implementation
Apple troubleshooting, networking, configuration, integration with ABM/DEP
Skilled in critical thinking, analysis, mathematical calculations, and technical evaluations
Able to communicate clearly and effectively, both verbally and in writing
Able to apply technology solutions to business problems
Able to work with accuracy and attention to detail
Able to work in collaboration effectively and foster good teamwork
Able to present ideas using language that is relatable to business and end-users
Able to consider impact of actions and decisions on employees, coworkers, and customers
Able to think strategically and creatively
Able to multi-task and problem solve
Able to work independently and as part of a team
Able to prioritize and meet deadlines
Able to promote a team environment
Able to handle challenging or conflict situations with tact and professionalism
Able to present to diverse audiences from front line team members to senior management
Able to perform task and duties without constant supervision
Able to read, write, and speak English An Equal Opportunity Employer Recommended Skills Administration Adobe Architecture Attention To Detail Calculations Critical Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
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