Dispatcher/Customer Service
3.
4 Kansas City, KS Kansas City, KS Full-time Full-time $45,000 - $55,000 a year $45,000 - $55,000 a year 1 day ago 1 day ago 1 day ago Receives customer service calls and enters in to dispatch system Receives quotes and inspection write-ups and enters in to dispatch system Assigns work orders to technicians Works in concert with sales, field personnel and customers for proper completion of service calls, quotes and inspections.
Back up Refrigeration dispatcher, as needed.
ESSENTIAL DUTIES AND
Responsibilities:
Receive and enter customer service calls for HVAC Service onto the dispatch board obtaining the proper information such as job location, billing address, phone number, contact, etc.
Dispatch technicians for all HVAC service calls.
Answer calls on service line and assist technicians.
Assist in scheduling HVAC servicemen for service agreements and quoted work.
Coordinate service-related work with other departments.
Reconcile HVAC work orders weekly, making sure they are signed with the correct job info.
Prepare on-call schedule.
Provide back-up assistance to HVAC and Refrigeration dispatchers when necessary.
Job Type:
Full-time Pay:
$45,000.
00 - $55,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Education:
High school or equivalent (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Kansas City, KS Kansas City, KS Full-time Full-time $45,000 - $55,000 a year $45,000 - $55,000 a year 1 day ago 1 day ago 1 day ago Receives customer service calls and enters in to dispatch system Receives quotes and inspection write-ups and enters in to dispatch system Assigns work orders to technicians Works in concert with sales, field personnel and customers for proper completion of service calls, quotes and inspections.
Back up Refrigeration dispatcher, as needed.
ESSENTIAL DUTIES AND
Responsibilities:
Receive and enter customer service calls for HVAC Service onto the dispatch board obtaining the proper information such as job location, billing address, phone number, contact, etc.
Dispatch technicians for all HVAC service calls.
Answer calls on service line and assist technicians.
Assist in scheduling HVAC servicemen for service agreements and quoted work.
Coordinate service-related work with other departments.
Reconcile HVAC work orders weekly, making sure they are signed with the correct job info.
Prepare on-call schedule.
Provide back-up assistance to HVAC and Refrigeration dispatchers when necessary.
Job Type:
Full-time Pay:
$45,000.
00 - $55,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Education:
High school or equivalent (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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