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Assistant Store Manager

Company Name:
American Eagle Outfitters
PURPOSE:
Assist Store Manager in managing the daily operations of the store, including generating sales and profit while controlling expenses and inventory, talent acquisition and development, visual acuity and building the AE brand.
RESPONSIBILITIES:
Recruit and recommend potential candidates for store personnel, Assistant Manager, Associate Manager and Store Manager.
Interview potential candidates for store personnel.
Train and develop sales, stock and cashier associates using AE training materials.
Recognize performance issues / violations of company policy and procedure and take appropriate disciplinary action.
Participate in sales / sock associate performance evaluations.
Resolve scheduling/staffing issues.
Assist in developing weekly work schedules.
Schedule meal and break periods.
Responsible for assigning store personnel to zones.
Determine and assign overtime.
Determine and implement schedule reductions.
Determine and implement scheduling changes as needed to include on call needs.
Assist in establishing and maintaining a diverse work force in store.
Train, supervise and motivate sales staff members.
Responsible for performing specific requirements of MOD.
Establish store / individual sales goals, communicate goals and monitor achievement of goals.
Demonstrate Sales Leadership by setting the example for all members of the selling team, reinforcing the selling culture.
Promote and motivate staff in AE contests.
Resolve customer service / satisfaction concerns.
Ensure merchandise presentation is within AE standards and guidelines.
Implement and enforce Brand strategies to sales staff members.
Supervise and is responsible for cash handling and banking procedures.
Responsible for accurate and timely accounting of all cash flow.
Supervise and is responsible for incoming and outgoing merchandise.
Possess a working knowledge of POS register, printer and other related hardware.
Uphold backroom presentation standards.
Responsible for physical inventory accuracy.
Secure Company assets and property and maintain loss prevention and operational standards.
Attend and participate in weekly management meetings.
Carry out work assignments scheduled by Store Manager.
Control and impact conversion and sales.
Achieve payroll budgets.
Achieve store shrinkage goals.
Responsible for maintaining and protecting the stores physical location.
Assist with selling, cashiering, and stocking when necessary.
Perform other duties as assigned.
AUTHORITY:
Works in conjunction with the Store Manager to supervise, train, develop and discipline hourly associates.
Maintains full authority for all aspects of the store in the absence of the Store Manager.
Exercises discretion in prioritizing his/her responsibilities.
QUALIFICATIONS:
Minimum high school education or equivalent. Bachelor's Degree in Business or related field preferred.
Minimum of one year retail store management experience or equivalent education.
Excellent organizational, verbal and written communication skills.
PC skills helpful.

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