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Security Officer

Company Name:
Hollywood Casino at KS Speedway
Hollywood Casino
kansas
Speedway is currently looking for a Security Officer to join the team.
job
Duties:
This
position
is responsible for providing superior service to our guests
Must seek out opportunities to be of service
Maintain highly visible patrols to insure a safe gaming experience
Assure quality support to other departments so that they may serve guests more effectively
Promote the property promotions and
events
Maintain public order and enforcing safety rules
Protecting property and assets
Investigate disturbances in the hotel, casino, or racing areas
Create fun and excitement with the customer
To be successful in this position it will require the following skill set:
High school diploma or equivalent
Effective communication (written and verbal)
Previous customer service experience
Able to handle stressful situations dealing with the general public
Ability to work in an environment, which may be noisy and/or have excessive cigarette smoke
Need tact when dealing with difficult customers
Run on level surfaces, as well as, up and down stairs
Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time
Ability to multi tasking as required (security officers cover a wide variety of different posts and work with all departments)
Required to initiate positive interactions with guests and employees
Actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships
The ability to operate company motor
vehicles
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

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